Who are we?
At Fundtap ('we', 'our', 'us'), managed by PISOPISO Ltd. via www.fundtap.cash (the "Website"), we respect your privacy and work diligently to protect your data.
Carefully reviewing this Privacy Policy will help you understand our views, practices, and data rights when you engage with our services. Our registered office is at 5 Bush Manor, Antrim, BT41 2UA.
We are a company providing consumer credit services, registered in Northern Ireland, United Kingdom under company number [PENDING COMPANY NUMBER].
PISOPISO Ltd. is the Data Controller as defined under the UK GDPR and the Data Protection Act 2018. Our registration with the ICO, registration number [PENDING REGISTRATION NUMBER], can be found in the Public Register at www.ico.org.uk.
A notice on cookies
We use session cookies to remember your information as you browse our site, allowing for a seamless transition from page to page without re-entering data. These cookies are temporary and will be deleted as soon as you close the tab or your browser.
We may record details like your IP address, browser type, and operating system to assist with system maintenance and provide a better user experience for you. This helps us understand user activity trends but is not linked to specific users.
Refusing cookies can be done by changing your browser settings, but keep in mind that this might restrict access to parts of our site and prevent you from fully completing the online application, as we need temporary session cookies for user identification. By default, cookies are issued upon login unless you adjust your browser settings to refuse them.
What personal data do we collect?
We use your personal information only as required to meet legal and contractual obligations or to provide our services. No unnecessary data is collected or processed, in line with the details in this notice.
Personal data is any information that identifies a specific individual. Anonymised data, which removes all identifying elements, is excluded. The following personal information may be collected from you:
- personal contact information such as your full name, email address, date of birth, address and postcode
- financial information such as your monthly income after tax, monthly rent or mortgage payment
- spending activity such as your monthly utilities and monthly loan payments
How do we collect your data?
- When you use our website to fill out an application form or contact us by phone, email, or mail.
- If necessary, we will contact you to obtain more details to process your application or address your inquiry.
What actions do we take with the data we collect?
- To send you notifications regarding support, security, service updates, and other information requested by you.
- To conduct verification checks.
- To fulfill the commitments outlined under any contracts entered into with you.
- To inform you about revisions or improvements to our services.
- To ensure our website remains a safe and secure platform to use.
- Other specific uses of your data may occur if you consent, if required by law, or as authorized by the Data Protection Act 1998.
How long will we keep your data?
At Fundtap we hold onto personal information solely for the duration required, adhering to rigorous retention policies. Per UK tax regulations, basic information like your name, address, and contact details must be retained for at least six years before being permanently deleted.
Your legal rights
You have the legal right to access and update your information
We are committed to your rights regarding personal information. You may request access to the personal data we process, and we will provide it at no extra cost. Additional requests will also be free. Contact us at business@fundtap.com. to make a request. You can also ask for your personal data in a structured format for easy transfer to another service provider. To correct or update inaccurate information, email us at business@fundtap.com. We will resolve the matter promptly.
You have the legal right not to be subject to automated decision making
To avoid having finance decisions based solely on automated processes, please email us at business@fundtap.com. If we make such a decision, you will be informed, and you can request a manual review within 21 days of notification. However, this right is not universal and may not apply when the law requires automation and safeguards your interests.
You have the legal right to object
If your personal data is processed under legal and authorised interests, you can oppose this processing at any moment, as long as your objection relates to your particular circumstances. We will cease processing unless compelling reasons justify it, or it is essential for legal claims.
You have the legal right to erase your data
At any time you can request to erase any and all of your personal information.
You have the legal right to rectify your data
If our records contain errors or omissions concerning your data, you may ask us to rectify or complete it, and we will do so without delay unless a valid reason prevents us, in which case you will be duly informed.
You have the legal right to restrict the processing of your data
You are able to limit the use of your personal data to activities you have explicitly consented to or those necessary for legal claims, protecting others' rights, or defending against claims.
What is the complaint procedure?
You have the legal right to file a complaint with the Supervisory Authority. For any concerns related to our privacy practices or the handling of your personal data, please email us at business@fundtap.com. Any issues can also be reported to the Information Commissioner’s Office here.
How you can exercise your rights
To exercise your rights as described in this policy and applicable data protection laws, please email us at business@fundtap.com. Unless otherwise stated in this policy or as required by law, there is no fee for using these rights. However, if your requests are deemed unreasonable or excessive due to their repetitive nature, we may choose not to take action. If we have doubts about your identity, we may ask for additional information to verify it, but we are not required to do so.